The general principles of Root Cause Analysis are:
- The primary aim of RCA is to identify the root cause of a problem in order to create effective corrective actions that will prevent the problem from ever re-occurring, this is also known as the “100-year fix”.
- To be effective, RCA must be performed systematically as an investigation, with conclusions and the root cause backed-up by documented evidence.
- There is always one root cause for any given problem, the difficulty is having the stamina to find it!
- To be effective, the analysis must establish a sequence of events or timeline to understand the relationships between contributing factors, the root cause and the defined problem.
- Root Cause Analysis can help transform an old culture that reacts to problems into a new culture that solves problems before they can escalate but more importantly; reduces the instances of problems occurring over time within the environment where the RCA process is operated.
This is the general process for performing and documenting an RCA-based Corrective Action. We have broken the process down into the steps needed to ensure success:
- Define the problem
- Gather all the necessary data/evidence
- Ask why and identify the true root cause associated with the defined problem
- Identify corrective actions(s) that will prevent recurrence of the problem and find the 100-year fix.
- Identify effective solutions that prevent recurrence, are within your control, meet your goals and objectives and do not cause other problems.
- Implement the recommendations.
- Observe the recommended solutions to ensure effectiveness.
- Variability Reduction methodology for problem-solving and the problem avoidance.
Why use the Root Cause Analysis technique?
- Improved reliability
- Constantly challenges costly problems
- Prevents recurring problems
- Be able to monitor and maximise return on business investments
For a detailed look at the benefits of the Root Cause Analysis technique and how it can be implemented in your business why not speak to a specialist today